Speak to us or send an email.

Before contacting us

Please do not send passwords, payment-card details, security codes or copies of identity documents by ordinary email.

For a comparison enquiry, it helps to know:

• whether you need a handset or SIM-only plan;
• your typical monthly data use;
• your preferred contract length;
• your approximate budget;
• any roaming, hotspot or accessibility needs.

For a complaint, include your name, preferred contact method, date of the issue and a clear description of what happened. See our complaints procedure.