1. Who we are
SHNZZ Mobs is the trading name used for this independent comparison information website. For privacy matters, contact info@shnzzmobs.online or call 0330 520 2447.
2. Information we may receive
We may receive information you choose to provide by telephone or email, such as your name, contact details, enquiry details, complaint information and communication preferences. Basic technical information may also be recorded by the hosting provider for security and operation, such as IP address, browser type, access time and requested page.
3. Information we ask you not to send
Do not send passwords, one-time security codes, full payment-card details or unnecessary identity documents by ordinary email. If a third party requires information to assess an application, it should explain its own process and privacy notice.
4. Why information may be used
- to respond to an enquiry or complaint;
- to provide requested information;
- to maintain security, prevent misuse and diagnose technical problems;
- to keep records required for legal, regulatory or dispute purposes;
- to improve website content using non-identifying feedback.
5. Lawful bases
Depending on the situation, processing may be based on your request before entering a contract, legitimate interests in operating and securing the service, compliance with legal obligations, or consent where consent is required.
6. Sharing information
Information may be shared with service providers that support hosting, communications, compliance or complaint handling, subject to appropriate safeguards. If you ask to be introduced to a third party, relevant details should only be shared transparently and for that purpose. We do not state that personal information is sold.
7. International transfers
Some service providers may process information outside the UK. Where applicable, appropriate transfer mechanisms and safeguards should be used.
8. Retention
Information should be kept only for as long as necessary for the enquiry, complaint, legal requirement, security need or legitimate record-keeping purpose. Retention periods should be reviewed regularly.
9. Your rights
Subject to legal conditions, you may have rights to access, correct or erase personal information; restrict or object to processing; request data portability; and withdraw consent. You may also complain to the UK Information Commissioner’s Office.
10. Cookies and local storage
See our cookie policy. This package uses essential local storage to remember the cookie choice. Optional analytics are not installed.
11. Security
Reasonable technical and organisational measures should be used to protect information. No internet transmission is completely secure, so avoid sending sensitive information unless an appropriate secure method is provided.
12. Changes
We may update this policy to reflect changes in the website, law or service providers. The updated date will appear at the top.
13. Contact
Email info@shnzzmobs.online with the subject “Privacy request”.